Training as a hotel management clerk

(m/f/d)

Job Description

The World as Our Guest - Hotel Management Assistant. You love to travel! Who doesn't? But your passion goes beyond two weeks of relaxing by the pool. You want to have a foot in the big wide world every day. Then becoming a hotel management assistant could be the right job for you! In this profession, you ensure that every traveler feels right at home! And that involves much more than just a clean room! During your apprenticeship, you'll first get to know all areas of the hotel. Later, you'll be the central point of contact in the administration department. You'll keep an eye on booking numbers and expenses, take care of staff, and ensure that everything runs smoothly, from breakfast service to the evening karaoke event.

Job Profile

Graduation
Secondary school leaving certificate or comparable school qualifications
vocational baccalaureate
high school diploma
Soft Skills
Organizational talent & clever timing
Clever planning & logical thinking
Customer understanding and communication skills
Team spirit & cohesion
Grades
Total: <3
English: <3
German: <3
Math: <3
Areas of Interest
service
Gastronomy, tourism

Important School Subjects

  • Business
  • math
  • English
  • German

Training Content

  • Organization of the reception and reservation area
  • Sale of overnight stays and services
  • Planning and analysis of channel and revenue management
  • Price calculation and evaluation of key figures
  • Organization and calculation of events
  • Commercial management
  • Process control and optimization
  • Planning and implementation of work and personnel processes
  • Dealing with guests and designing the guest experience
  • Control, development and implementation of marketing strategies

Salary

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