Commercial employee for transport services

(m/f/d)

Job Description

Is working with people your top priority when choosing a career? If you're also a great organizer and can keep a cool head under pressure, then becoming a transport service specialist is the perfect job for you. During your apprenticeship, you'll learn about interesting business aspects, discover everything about service equipment in vehicles, and be trained to handle customers effectively. This includes topics like conflict management, foreign languages, and the proper etiquette for assisting special needs groups. As a transport service specialist, you'll be the heart and soul of railway operations, ferries, or other transport facilities. You'll provide friendly information of all kinds and be there for passengers with a service-oriented approach. You can also work in administration or security. Thanks to your excellent communication skills, you'll confidently defuse difficult situations, such as those involving agitated or unruly passengers.

Job Profile

Graduation
Qualification
secondary school
vocational diploma
Soft Skills
Customer understanding and communication skills
Problem-solving skills & openness to feedback
Reliability & attention to detail
Strong mindset & cool head
Grades
Total: <3
English: <3
German: <3
Math: <3
Areas of Interest
Consulting, Service & Support
Gastronomy, Travel & Events
Mobility, Automotive & Logistics

Important School Subjects

  • German
  • Business
  • English
  • math

Training Content

  • Work organization, information and communication systems
  • marketing
  • means of transport in passenger transport
  • distribution
  • customer-oriented communication
  • commercial management and control
  • Security and service offerings
  • Functionality of the means of transport
  • Inform customers about legal and contractual principles in passenger transport
All questions have been answered.